Exchanges & Returns

1. No Breakage Poppers Guarantee:

Guaranteed exchange and refund if one or more bottles are stale or damaged. Please contact us using the poppers-express.com/contact-us">online form . Please take a photo of the damaged bottle(s) and any other signs of deterioration (drip marks...).

2. Returns

You can return unopened items, in the original packaging, within 30 days of purchase. If 30 days or more have passed since the date of your purchase, we cannot offer you a refund or an exchange.

When we have received the returned product, we will refund the purchase price to the original form of payment.

The return of goods must imperatively be the subject of a request to our services. A return form is then issued, sent by e-mail, which will serve as a reference for this return.

To make your after-sales service request, contact us:

• poppers-express.com/contact-us">contact form

3. Exchanges / Defective Items

We only exchange defective or damaged items. On the contact form, please provide us with the details of the product and its defect.

A return form is then issued, sent by e-mail, which will serve as a reference for this return.

To make your after-sales service request, contact us:

• poppers-express.com/contact-us">contact form

4. Terms of Reimbursement

Refunds do not cover shipping and handling charges shown on the packing slip or invoice.

The refund will be made using the payment method used when placing the order or in the form of a credit note (choice).